Terms and Conditions

The Winehouse & Kitchen and the Client agree as follows:

1.            Reservation Procedure

Reservation requests must be received in writing.  Confirmed bookings are established on receipt of the specified NZ$2,000.00 non-refundable deposit.  The initial deposit is payable within one week of the request.  We reserve the right to cancel this booking should we not receive this initial deposit.  Deposit required is NZ$2,000.00 for exclusive bookings of the Kitchen Restaurant and Courtyard.   The Winehouse & Kitchen reserves the right to request an additional specified, non refundable deposit, prior to the function, and the full balance upon the conclusion of the function.

2.            Damage to Venue and/or Property

The cost of repairs for any damage caused by the client and/or function/event attendees shall be paid by the Client within seven days from the date of receiving the invoice for such damage.  The Winehouse & Kitchen does not accept any responsibility for the damage or loss of any property left in the premises prior to, during or after any function.

3.            Confirmation of Number of Attendees

Estimated numbers of attendees are to be advised to The Winehouse & Kitchen when making the reservation.

Clients agree to advise The Winehouse & Kitchen at least 72 hours prior (excluding weekends and public holidays) of the function, the definite number of participants.  This number or a higher number if the actual number of attendees increases, will be charged to the client.  The Winehouse & Kitchen reserves the right to restrict maximum attendee numbers to those agreed to and confirmed.

4.            Cancellation of Event – Force Majeure

In the event of a confirmed booking being cancelled, The Winehouse & Kitchen reserves the right to retain any non-refundable deposit.  Cancellation within 48 hours of the function will incur a cancellation fee of 100% of the total estimated function amount.

Subject to this clause, no party to this Agreement shall be responsible to the other for any changes to the agreed function/event requirements should the changes be a result of any statute, governmental regulation or any act of god, fire, natural disaster, damage to the venue or other causes beyond the reasonable control of the parties.  In the event of such a force majeure, the parties shall agree to amend or cancel the Agreement and all deposits shall be refunded.  The Winehouse & Kitchen will not be liable for any damages caused as a result of cancellation.

5.            Notification of Function/Event Requirements

The Client is required to advise The Winehouse & Kitchen of all final requirements relating to the function/event such as food and beverage choices, entertainment, venue set up, AV requirements, special requests, timings etc no later than 7 working days prior to the function/event.

Any amendments made by the Client after such notifications are subject to an amendment fee which will be negotiated with the Client before the request amendments are undertaken.

6.            BYO

No Food or Beverage of any kind will be permitted to be brought into or removed from the Winehouse & Kitchen without prior approval. 

7.            Timings

Clients agree to begin and conclude their function at the scheduled time outlined in their confirmation.  We advise printing the agreed time of arrival at The Winehouse & Kitchen on invitations or guest itineraries if guests will be arriving individually.

8.            Authority

The client will ensure that a representative of the client, charged with the necessary authority, shall be in attendance for the duration of the function to authorize any late amendments to the confirmed arrangements.  This person shall be identified to the on-site manager of The Winehouse & Kitchen prior to the function.

9.            Payment

The Client agrees to make full payment immediately upon completion of the function unless prior arrangement has been authorized by the Manager.

10.          Menu Changes

Menu prices and other prices listed may be subject to change at The Winehouse & Kitchen’s discretion.  Price variations for new season’s menus will be sent to the client upon request.  The menus are subject to seasonal availability.  The Winehouse & Kitchen will advise the Client of any changes to the agreed menu.

The menu’s and wine lists and their associated prices in this literature are subject to change without notice

11.          Displays, Decorations and Exhibits

Any displays and decorations required for the function by the client shall be approved in writing by The Winehouse & Kitchen prior to the displays and decorations being brought into the venue.  Should confetti or glitter be used a cleaning charge of $250.00 + GST will apply.

12.          For an evening function at The Winehouse & Kitchen, the following is included:

•             White linen (tablecloths and napkins)

•             Tables, chairs, crockery, cutlery and glassware

•             Printed menus (provided by our standard in-house black and white printer)

•             Service staff

•             Piped in house music

•             Set up and break down cost